About Us

Adelaide West Physio + Pilates was opened in June 2009 by Russell and Tobey Mackenzie.

For the first 7 months, their newborn daughter, Lily was frequently seen sitting at reception, smiling at the customers.

Adelaide West Physio + Pilates has grown from humble beginnings to become a leading and innovative provider of Physiotherapy, Pilates and Exercise Therapy services in Adelaide.

Adelaide West Headache Clinic was launched in 2013 by Russell to signal his total dedication to helping people find solutions to headache and migraine problems.

We are proud to have continually attracted the best physio and support staff as a result of our culture and our values. And music. And coffee.

Meet Our Staff

Russell Mackenzie

Physiotherapist / Co-Owner

Tobey Mackenzie

Office Manager / Co-Owner

Lisa Vernon

Physiotherapist

Nicole Walker

Physiotherapist

Kimberley Wilson

Physiotherapist

Madeleine Milne

Physiotherapist

Brooke Angel and Jacqui Mackenzie

Front Desk Specialists

Matthew Robinson

Remedial Massage Therapist

Lachlan Sutherland

Physiotherapist

We are a little bit different - but proud of it.

Our Mission Statement

This might sound a bit fancy, but we have some core values that we uphold:

To provide a reliable and professional service with the highest level of expertise, using the best current research, science and consensus.
To help our patients reach their maximum potential of their physical health and quality of life by establishing and working towards the patients’ own goals.
To make use of the power of education and self-management principles wherever possible.
To provide our services in a friendly, supportive and caring environment, by enthusiastic practitioners, with acknowledgement of the importance of psychological health as part of total health.

What Our Mission Statement Means

In short, at Adelaide West, we love helping people of all ages get back to living the life they want to live.

These goals could be:

In particular, we have two areas of interest
helping people find solutions for back and neck pain, and helping improve the lives of people with headache and migraine pain.

We see success as helping our patients achieve their goals.

We Are A Little Bit Different

There are a few things that separate us apart from the average clinic.

We aren’t part of a franchise
We don’t dance to the tune of a head office. If you or one of our staff suggests an improvement to our practice, we can just do it!
We value our continuing education very highly
We each do external courses throughout the year. Plus we have two sessions of one hour of continuing education each week for all our therapists – two hours each week to improve the outcomes for our customers and clients.
You should feel really welcome to give feedback
Good or bad, feedback is the only way that we know how we are doing as a clinic.
Some of our services are quite special
Our Headache Clinic, our McKenzie Method focus, our knowledge and passion for pain biology and novel approaches to persistent pain, our BestBalance classes and our PhysioStrong groups. If any of these are interesting to you, be sure to ask for more information from our staff.
You can be sure that we are using the best evidence to back up our treatment methods
You won’t find us using outdated concepts, unnecessary or ineffective electrotherapy, or any ‘pseudoscience’ like many unfortunately do in the health space.
We take the time
Our appointments are purposely scheduled to give you the time that you need to explain your problem and so that we can really listen. You won’t feel bundled out of the door with a bunch of unanswered questions.
We stay in touch to make sure that you have got the outcome that you were looking for
It is simply good customer service to follow up with you and make sure that everything is going well following treatment.

Testimonials

We would love to post a long list of satisfied customers and their comments so you can get an idea of how our customers feel about us, our physios and the results from their treatment.

Unfortunately, the advertising guidelines of the Australian Health Practitioner Regulation Agency (AHPRA) prevent us and any other regulated health practitioner from doing so.

The best thing you can do is drop in to the clinic and talk with customers in the waiting room to get their opinion first-hand or check out our Google reviews.

About Us

Meet Our Staff